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About us

Who we are

Wild Bamboo is an award-winning technology and professional services company, passionate about creating solutions that help clients improve community wellbeing across Aotearoa New Zealand.

Who we work with

Trusted by dozens of community sector NGOs and thousands of health and social sector staff, our solutions help teams work more effectively and build a complete picture of care.

Our family

Wild Bamboo is part of the Wise Group, a family of charitable organisations supporting mental health, addiction, and wellbeing across Aotearoa New Zealand.

What we’re known for

Great people + great products = the impact we make. We’re best known for our core product, Recordbase, which is used by community organisations across mental health and addiction, supported employment, child and youth services, domestic violence, justice, wellbeing, and disability.

Our Recordbase journey

Recordbase was born from seeing how social sector organisations struggled to manage sensitive client data while reporting to funders and internally. We designed Recordbase to capture that data and make reporting seamless—while also helping organisations tell the stories of their clients and impact more clearly.

Turning data into insights / Te huri raraunga hei ngā mōhiotanga kaha
Our professional services put data analysis and insights at the heart of impact reporting. We help turn your data into actionable insights, supporting the best possible care decisions for your clients. Together, we can help you use data to show the difference you make, telling stories with powerful mana.

Built by the sector, for the sector

We’re proud to be built by the sector, for the sector, supporting social, health, and community organisations across Aotearoa.

Our impact

Since our journey began, we’ve grown to support thousands of frontline staff nationwide and were honoured winners at the 2024 Waikato Chamber of Commerce Business Awards.

2024 the Wild Bamboo team receive For Purpose award at Waikato Chamber of Commerce Business Awards in recognition of excellence in maximising community wellbeing

1995

The idea was born to create a software solution for the social sector.

2005

Initial release of Phacts, our first digital CMS, on Windows

2007

Moved to the web with Phacts Online

2008

PRIMHD is introduced

2009

Wild Bamboo launches to offer Recordbase

2011

First modern version of Recordbase. Employment customers come on board

2014

Domestic violence prevention customers join

2017

Housing First and housing services join

2019

Expanded into disability services (ACC)

2021

Data services team expanded to build insights for clients

2022

Milestone of more than 100 customers across Aorearoa

2024

Received For Purpose award at Waikato Chamber of Commerce Business Awards in recognition of excellence in maximising community wellbeing

Wild Bamboo is part of the Wise Group Copyright ©2026