Yes! You can tailor workflows and reporting to match the way your organisation delivers services based on contract types. We take pride in offering flexibility that allows teams to put people first.
Implementation timelines depend on your organisation’s size, the products you choose, and the services and contracts you offer. Typically, onboarding and training can be completed within a few weeks.
We provide ongoing support for all solutions. For custom Recordbase implementations, we provide a user guide created for your organisation, team training options, online resources, and dedicated customer support. We’re always here to ensure your team can use our products effectively and to help adapt solutions or refresh training as needs evolve.
Yes! Our team works alongside with you to ensure you get the most value from Wild Bamboo software solutions. We offer:
We maintain high availability and monitor our systems 24/7. In the rare case of downtime, we work quickly to restore service while keeping our clients informed. You can check our status page at any time for more information.
Many organisations across the social sector use our products to support their work, and we’re happy to share examples that relate to your needs. Once we understand what you’re looking for, we can connect you with teams who are open to talking about their experience.
Pricing
Our goal is to support as many social sector organisations in Aotearoa as possible in their missions to improve people’s lives. Pricing depends on the size of your organisation, the products you choose and the level of professional services you need.
As a for-purpose organisation, we work hard to keep our offerings affordable while delivering high‑quality solutions, services and support that help organisations do more good.
About Wild Bamboo
Designed by the sector for the sector, our focus has always been providing solutions that support real-world service delivery based on social sector contracts.
Our solutions help social sector organisations manage client data, improve the quality of information captured about care delivery, streamline workflows, and take the hassle out of outcome reporting while meeting funder requirements. Use one connected software suite to do it all!
We build software and provide professional services for social sector organisations that need to manage services, funding and reporting in a practical, connected way.
Our focus is on reducing admin, improving data quality, efficiency and helping social sector organisations clearly demonstrate the impact of their work.
Security and data
We use industry‑standard encryption and security practices to keep information safe. Access is controlled to support teams in sharing the right level of information, and our security protocols are regularly reviewed and updated in line with sector requirements.
Yes. We provide data and analytics that help organisations understand what’s working, where support is needed, and how services are making a difference. Beyond reporting, good data helps teams see patterns, track progress and make informed decisions that strengthen outcomes for people and whānau.
Your organisation retains full ownership of your data.
Yes. Your data can be exported at any time in common formats.
Features
We support teams as they carry out important work every day, which means ensuring our solutions are consistently available. We are well regarded for doing exactly that!
