Training & learning
Our training is tailored to how your team actually works, so people feel confident using the system from day one.
Training is a journey
We can help you:
- Build confidence for new users
- Embed good record-keeping habits that improve record quality and compliance
- Support managers in accessing data for oversight and reporting
- Train superusers and administrators who help others
- Refresh knowledge for existing team members, especially with changes or turnover
Post-implementation training
Wild Bamboo Recordbase implementation is typically where training is recommended to help teams gain the most benefit. We provide tailored training sessions to make sure your team can hit the ground running. This includes:
- Walkthroughs of custom features and workflows
- Step-by-step guidance on daily tasks and record-keeping
- Tips for best practice and data entry
- Custom reference guide, documenting your configuration, data standards, and key processes.
Superuser training
Some organisations have natural champions – people who know systems well and want to support others on their journey. This helps build internal capability, so you don’t always need to rely on support or track down a reference guide. We offer in-depth training for organisations who want to empower superusers to:
- Become leaders who communicate changes and updates
- Manage permissions, forms, and fields
- Support their team members with troubleshooting
- Be pillars who support data quality and integrity
Refresher training
Over time, teams change and habits shift. We understand that system, process, compliance and regulatory changes can further widen knowledge gaps and create new situations that teams need to understand how to navigate.
Refresher training helps rebuild understanding, confidence and consistency, particularly when “everyone who knew how it worked has left.”
We offer sessions that cover:
- Practical shortcuts to save time on admin
- Customisations and features that meet current needs – often times teams have the functionality they need but it’s been forgotten
- What’s new: updated processes, changes and new solution features
- Reinforcing tips and habits to improve record quality
- Tips for running reports and using data to show impact
